adsense

Monday 18 March 2013

Royal Exchange to upscale service delivery

THE management of Royal Exchange Plc has reassured its customers good product, efficient service delivery to enhance their values.
“Besides, the culture of promptness and thoroughness, the practice of customer empathy and virtuous corporate behaviour will continue to be the main focus of our customer relationship.”
The Group Executive Director, Marketing and Sales, Alhaji Anwalu Muktari, leading top management staff of the group in an interactive forum with journalists in Lagos, said that in 92 years we have successfully evolved and reinvented our structures and processes such that today, we are one of the leading insurance entities in Nigeria.
According to him, our strong points remain, historical pedigree, experience, enviable claims profile, innovative technology and well-trained human capital.
He said: “We are in the forefront to deepen insurance knowledge and are implementing several initiatives to enlighten the critical mass of Nigerians about insurance, example, sponsorship of insurance-centric programmes. Sponsorship of youth development programmes such as leadership seminar for secondary school prefects in Lagos State. Connect emotionally with our immediate community by investing in socially responsible projects such as the enhancement of Oshodi pedestrian bridge and its ancillary bus shelters.”
He said: “In realisation of a remodelled marketing work plan, the company will continue to pursue its expansion programme to ensure visible presence in all 36 states, including the FCT. We shall strive to take the broad message of trust partnership and integrity to all Nigerians, wherever they might live. “

No comments: