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Saturday, 23 May 2015

Effective communication skills and Communicating efficiently,professionally in workplace

Effective verbal and nonverbal communication skills are valuable in the workplace.
Some companies spend a lot of money to train their employees on how to effectively
communicate. Good communication skills go beyond conversations, but employees
must know how to communicate well in written reports and emails.

Understanding the benefits of effective communication helps companies place a focus
 on developing a workforce that is able to communicate within the firm and with
customers, vendors and  the General public.

Being able to get your message across is an essential tool every successful business
professional needs.

The course focuses on how to listen carefully, ask insightful questions, be assertive,
 and interpret non-verbal signals. Participants will leave with the ability to combine
voice tone, body language, and appropriate language into a clear, effective message.

 Objectives:
- Identify the most common barriers to effective listening and communication

- Increase your understanding of how your behavior impacts others and the way
others respond to you

- Use verbal as well as nonverbal techniques (which make up the majority of  
  communication) to help get your message across to your audience

- Learn ways to give and receive constructive feedback in business settings

- Develop effective listening skills

- Improve telephone communication skills


Key Learning Points:
 Key communication principles
 Listening with attention and focus
 Asking insightful questions
 Voice tone and body language
 Assertive Communication

This one-day, practical communication and interpersonal communication skills
course will provide the participants with the skills and techniques for handling
any communication situation with greater flexibility, confidence, empathy and impact.

Participants in the seminar will learn to:
Assess their communication strengths and weaknesses, as well as enhance their
   ability to listen to and understand others.
Will be able to easily define communication and effective listening skills,
identify and avoid communication barriers,
Motivating and influencing others positively toward their own goals.

Certificates to be awarded after training.

We are affordable ....

We be happy to come over and give more insight on our services at your convenience .



Call SDIL 08125549322, 08050383215 or send a mail to  customercare.sdil@gmail.com

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