Fundamentals of Customer service&Communicating professionally in workplace

Participants in the Fundamentals of Customer Service and Communicating professionally training in workplace will learn to:

ü Respond more effectively to customer complaints

ü Participate in a company-wide, customer-focused strategy

ü Practice active listening skills to develop helpful insights into client concerns

ü View client concerns with empathy and recommend value-building solutions

ü Respond to client needs with an emphasis on service and quality

ü Identify the most common barriers to effective listening and communication

ü Increase your understanding of how your behavior impacts others and the way others respond to you

ü Use verbal as well as nonverbal techniques (which make up the majority of communication) to help get your message across to your audience

ü Learn ways to give and receive constructive feedback in business settings

ü Develop effective listening skills

ü Improve telephone communication skills

We will happy to help in the drafting of your business plans,improve your business processes Business modelling work on your HR /Business strategy in order to reduce cost , improve sales and optimize performance in workplace  

Date : Jan 17th 

For booking and registration
Call SDIL +2348050383215,08125549322 now

Pls visit us http://seyidekol.blogspot.com or ; http://Seyiloked-sdil.org;