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Wednesday 9 January 2019

Fundamentals of Customer service&Communicating professionally in workplace






Participants in the Fundamentals of Customer Service and Communicating professionally training in workplace will learn to:
ü Respond more effectively to customer complaints
ü Participate in a company-wide, customer-focused strategy
ü Practice active listening skills to develop helpful insights into client concerns
ü View client concerns with empathy and recommend value-building solutions
ü Respond to client needs with an emphasis on service and quality
ü Identify the most common barriers to effective listening and communication
ü Increase your understanding of how your behavior impacts others and the way others respond to you
ü Use verbal as well as nonverbal techniques (which make up the majority of communication) to help get your message across to your audience
ü Learn ways to give and receive constructive feedback in business settings
ü Develop effective listening skills
ü Improve telephone communication skills

We will happy to help in the drafting of your business plans,improve your business processes Business modelling work on your HR /Business strategy in order to reduce cost , improve sales and optimize performance in workplace  
Date : Jan 17th 


For booking and registration
Call SDIL +2348050383215,08125549322 now



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