Implementing Total Quality Management (TQM) using Six Sigma concept to reduce Operational cost,waste& improve Organizational performance

Implementing Total Quality Management (TQM) using Six Sigma concept to reduce Operational cost,waste& improve Organizational performance

Every Business owner or Manager knows the importance of satisfied customers, and how expensive it is to find new customers compared to keeping current customers. Business research clearly shows that there is a direct correlation between satisfied customers and revenue.

TQM is a management philosophy that seeks to integrate all organizational functions (marketing, finance, design, engineering, and production, customer service, etc.) to focus on meeting customer needs and organizational objectives.

A primary focus of TQM is to improve customer satisfaction by having a customer focus and consistently meeting customer expectations. Customers are almost always satisfied when their expectations are met.

Total Quality Management consists of the Quality Trio-The Quality Control,Quality Assurance and The Quality Improvement.

In order to achieve this level of excellence, a Six Sigma culture must exist throughout the business or organization.

There are several benefits of implementing Total Quality Management (TQM) using Six Sigma concept as follows:

ü QualityImprovement

ü Cost Reduction

ü EvaluatingSkillsofthe Employees

ü Improved Customer Loyalty

ü Strategic Planning

Implementing Six Sigma in the processes will definitely yield great results in terms of revenues and customer satisfaction and this has been proved by Motorola,Toyota,Apple, GE to mention a few.

SDIL has a league of International Sigma Certified Business/Management consultants ,Project Managers,Business Coach,seasoned HR Professionals,ISO trained to improve the overall performance of the Business (whether in the capacity of working with a Team of

executives ,Managers , Senior managers or Owners of the business

Benefits

Ø Brand support/ Advert placement of company’s product/services in the newspapers

(optional

Ø Discount on Business Performance Auditing on your company’s Processes ,People and Technology

Ø Up to 20 percent discount on our Recruitment exercise and SDIL training courses based on volume

Ø Discounted Pre retirement training by Asset management, partners (Optional)

Ø Free Introductory Life /Executive/Business coaching session available

We will happy to help in the drafting of your business plans ,improve your business processes ,Business modelling work on your HR /Business strategy in order to reduce cost , improve sales and optimize performance in workplace

SDIL 08125549322,08033549151 

Visit us http://www.seyiloked-sdil.org